Big Bytes

Customer Delight Officer

KRA:
· Acts as the point of contact to provide a professional and friendly service as well as delivering an exceptional first impression
· To co-ordinate with the retail operations manager to maintain a seamless process.
· To engage with the retailers and ensure that the standard practices and process are implemented across all units
· Serves as a resource for clients seeking information, assistance or recommendations; a thorough understanding of all key services, products and amenities in an exceptional and timely manner.
· Demonstrates a true passion for customers by proactively seeking ways to surprise and delight them and always going above and beyond..
· Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure resolution.
Skills Required:
· Ability to work under stringent deadlines and is able to prioritize tasks
· Ability of communicate effectively and professionally – verbal and written
· Demonstrates ownership and accountability while addressing queries, concerns or problem and servicing our customer/user base
· Experience in providing customer service support and have customer service orientation
Any Degree can apply this position

Leave a Reply

You may also like:

Generic

CREDAI Hyderabad checks into a new Office

The new office to have dedicated space to focus on Skill Development for members and their technical and marketing work force for enhancing efficiency & effectiveness. Hyderabad 28th May 2017 – CREDAI Hyderabad formally announced the launch of their New Office at Lumbini Mall, Road No 2, Banjara Hills . The new premises was inaugurated by Sri Etela […]

Read More
Generic

3 BHK Apartments in Velacherry, Perungudi, Chennai

Falling Waters, luxury apartments is the newest project in Perungudi, OMR. This project consists 2, 3 and 4BHK apartments ranging from 1434 sq.ft to 3365 sq.ft, giving a spacious home. The terrace gardens, auditorium, mini theatre, gymnasium and infinity swimming pool are the highlights of Fallling Waters. Phone: 81445 99599 / 95001 21234 Address: Falling […]

Read More
Generic

Gated Communities in Bangalore

Gated Community Development Gated Community Development is a relatively recent concept in real estate usage. Its name owe its origin to the integrated housing colonies which are surrounded by perimeter fencing and with watch and ward personnel manning the gates and regulating the entry and exit of outside visitors with no place for the visitors […]

Read More