Manage Service Contracts and Complaints in Service Desk Software

ServiceDesk is a simple solution for service oriented firms to systematically manage Service Contracts and Customer Complaints. You can track customer complaints right from registration to closure.

Providing best after sales service has become an integral aspect in todays business world due to exceeding customer expectations.

To keep customers happy and loyal you need to timely respond to customer complaints and queries. Analyze and address the recurring issues to improve the product/service quality.

ServiceDesk can help you
-Eliminate paperwork
-Reduce Turn around time
-Increase Customer Satisfaction
-Improve Product/Service Quality

Managing timesheet in Time Tracker is simple.

Time Tracker is ready to use time sheet software suitable for Project management companies

Time Tracker allows you to track time and expenses spent on projects and activities, it provides some key features that can lessen administrative task and considerably save time and cost
-Timesheet
-Project Costing
-Expense Management
-Leave Management
-Approvals and more…

EQMS is a simple Ready to use CRM to automate and streamline your sales.
EQMS offer you option, to either host the data in Cloud or in your private network

Some of the features of EQMS CRM are as follows
– Track Enquiry/Lead
– Maintain Follow-up History
– Get Reminder for follow-up
– Track Closures
– Easily Migrate your existing Data
– Quotation
– Effective team management
– Direct marketing with SMS / Email
– Attach documents exchanged with prospects/customers
– Reports, MIS, Dashboard
– Anywhere Access and more…

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